The government has been urged to relax regulations for shuttle-buses, which a policy expert said were being hampered by red tape.
In a poll of about 700 people conducted by the City University of Hong Kong, 80 percent said such point-to-point services cannot be replaced by the city's public transport system like the rail network.
Professor Yip Ngai-ming, from the university's Department of Public Policy, said this showed there was a need for shuttle buses to complement the public transport system.
But he said the government has stepped up control and regulations for non-franchised buses.
Yip told RTHK’s Candice Wong that if the government could tone down its restrictive regulations and increase the efficiency of the sector, it may complement the public transport system and encourage some people not to use their cars too often.