Outgoing Chief Executive Carrie Lam on Monday said it's unavoidable that the government doesn't have the best of relationships with the people.

During an interview with Metro Radio, she cited the 2019 social unrest and Covid-19 pandemic as examples.

"It's the environment that caused it," Lam said.

"You can imagine what happened in 2019; those who took part in the social unrest, of course they weren't happy with the government. And those who took a neutral stance wondered why society was so chaotic.”

"I am afraid it was unavoidable and it will take a while before things can return to normal. Even though I think the overall atmosphere is improving, it takes time," she said.

The CE also said it is understandable that some people were frustrated with the government’s various anti-Covid measures.

"During the pandemic we have shut various premises and told people they can't do this and that. People felt frustrated. And when they aren't happy, of course they have some comments on the government. I take this in stride as it's normal."

When asked why a number of her cabinet members had not joined John Lee’s administration, Lam said individual officials have their own considerations, just as she decided she didn't want to seek a second term in office.

Still, she expects the next government to continue with the Northern Metropolis and Lantau Tomorrow development projects.

The CE also told the radio show that she's confident about Hong Kong's future, adding that she hopes the territory will resume quarantine-free travel with the mainland and overseas countries soon.