Concertgoers have mostly reacted positively to the refund options offered by the MIRROR concert organisers.
The shows were halted after two dancers were injured by a falling giant video panel during a performance at the Hong Kong Coliseum on July 28. One of them, Li Kai-yin, remains hospitalised.
Organisers said ticket holders can apply for a refund from September 15 this year to September 14, 2023.
Alternatively, they can keep their tickets for shows that may be staged in future, with any such announcement to be made before September 14 next year.
"If organisers cannot announce that they have successfully arranged the ticket exchange of designated performances for ticket holders by 14 September 2023 or earlier, organisers will announce on 15 September 2023 the refund details for the remaining tickets," one of the concert's organisers, MakerVille, said in a statement.
The company also said those who bought online live broadcast packages are entitled to a full refund.
Some fans welcomed the idea of keeping their tickets for future shows, saying they'll wait for the boy band's return to the stage.
"I will wait, no matter for how long. MakerVille, I give you time to clean up this mess, please take responsibility properly," one social media user responded to the company's online post.
"Thank you for the option to exchange tickets. I will exchange, and wait for their return. I was there when the accident happened, their performance was very solid, you must let more people see how hard they've worked!" said another user.