Hong Kong Telecom (HKT) on Tuesday said a fibre cable near Jordan and Tsim Sha Tsui was damaged, causing a disruption to its services.
In a Facebook post, HKT said some customers may encounter temporary issues in accessing their broadband, mobile, and Now TV services.
HKT added that a third party had damaged the fibre cable.
The company apologised for the incident and assured customers that it was carrying out repairs to the damaged cable.