Transport officials on Monday said they plan to require taxi drivers to install surveillance cameras inside their vehicles by the end of 2026, and provide electronic payment methods by the end of next year.
On top of that, drivers would also be required by law to install dashcams and Global Positioning Systems, to monitor their behaviour and collect data to help with investigations by law enforcement officials.
In documents submitted to the legislature, transport officials said in the past year or so, lawmakers, taxi trade representatives and some members of the public had all said they want the installation of CCTV cameras in the vehicle cabins.
"This can record the situation inside the cabin. If disputes arise between taxi drivers and passengers, the footage can become evidence for the police or the Transport Department to follow up on the complaints, and investigate suspected malpractices such as overcharging and refusing a hire," the Transport and Logistics Bureau said.
It said drivers would be allowed to pick their own devices, which would be properly sealed to guard against tampering, and data collected must be encrypted and only kept for 30 days.
The information would only be transferred to a planned Transport Department central platform when complaints arise or if there was an accident.
Officials stressed they attach great importance to privacy protection, and would contact the privacy commissioner to discuss guidelines on handling the data and offering training to drivers.
On payment methods, the bureau said there are still plenty of drivers who only take cash, and this can easily cause disputes as passengers, especially tourists, find this very inconvenient.
Officials proposed that drivers provide at least two types of electronic payment methods.
They said while this might create extra costs for drivers, there are plenty of such platforms which offer promotions, such exempting device charges or handling fees.
The bureau said it plans to table legal amendments for the proposals in the second quarter of next year.