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TIA to work with Shenzhen to combat coercive shopping

2026-06-05 HKT 17:20
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  • TIA says its chairperson led a team to meet with the deputy director-general of the Shenzhen Municipal Bureau of Culture, Sports, Tourism, Radio & Television on May 18. Photo: Courtesy of TIA
    TIA says its chairperson led a team to meet with the deputy director-general of the Shenzhen Municipal Bureau of Culture, Sports, Tourism, Radio & Television on May 18. Photo: Courtesy of TIA
The Travel Industry Authority (TIA) said it had exchanged views with relevant officials from Shenzhen to ramp up supervision on industry misconduct such as tours that involve coercive shopping.

In a statement released on Friday, the authority noted its chairperson, Kevin Lam, led a team last month to meet with Ding Zhongyuan, deputy director-general of the Shenzhen Municipal Bureau of Culture, Sports, Tourism, Radio & Television on May 18.

The team also met with representatives from Shenzhen's tourism, cybersecurity, market supervision and enforcement departments, as well as travel associations and certain key online platforms.

Together, they discussed how to strengthen collaboration to combat illegal tours as well as tours that involve coercive shopping.

Speaking at their meeting, Lam noted Hong Kong has been cracking down on unlicensed tour activities, citing a recent case in which authorities arrested a mainland worker for the offence of breaching conditions of stay and offering hiking tour guide services at High Island Reservoir in early May.

The man was later convicted and sentenced to six weeks in prison, according to the TIA.

Meanwhile, the two sides also touched on issues in which mainland visitors were forced to buy items while on their package tours in the SAR.

Authorities revoked a tour guide's licence in one case, following an investigation in April.

The revocation took effect on Friday.

The TIA reiterated that it has "zero tolerance over actions that damage the reputation of Hong Kong's tourism industry", adding it would work with its peers in Shenzhen to enhance education and publicity.

It also called on tourists to check if their travel agencies have obtained proper legal certificates before joining their tour groups.



Edited by Tony Sabine

TIA to work with Shenzhen to combat coercive shopping