Kowloon Motor Bus (KMB) management said on Friday that it is not feasible to adopt a real time system to monitor the performance of bus drivers, saying this would put too much pressure on drivers.
Testifying at the government-appointed Independent Review Committee on Hong Kong’s bus operations for a second day, the firm’s operations director, Leung Kin-wang, said KMB does have a real time operations management system in place, but that’s only meant for moving buses during traffic jams.
Openmatics, a black box manufacturing company that testified earlier, had said that a real time dual-communication system between managers and drivers is adopted in many overseas countries. Managers could tell drivers, for example, that they’re speeding, braking too harshly or accelerating too suddenly.
But Leung said bus drivers had expressed in an informal consultation that they would prefer not to have a manager talking to them about their driving while they were still behind the wheel.
He added that the company has 4,000 drivers, and it would be simply impossible to have sufficient supervisors to monitor them.
The committee was established after a Tai Po bus crash last February that killed 19 people, and is looking into whether there is a systemic problem with Hong Kong's bus operations.